We also value your feedback and suggestions — they help us continually improve the Bike Loan Finance Online experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Buying a bike can be an exciting journey, but navigating the financial aspect can sometimes feel overwhelming. This is where prequalifying for a bike loan can make all the difference. But what exactly does prequalifying mean? - read more
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Stepping into the world of motorcycling is nothing short of exhilarating. The freedom of the open road, the wind rushing past, and the sense of adventure make it an appealing choice for many Australians. - read more
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Fresh June personal loan data has put a spotlight on just how different borrowing costs can be for Australians planning a motorcycle purchase. Canstar’s latest personal loan comparison shows some headline rates remain competitive, with low-rate unsecured and fixed personal loan offers sitting in the mid-five per cent range for borrowers who qualify. - read more
The Reserve Bank of Australia has kept the cash rate target unchanged at 4.35 per cent following its June 2026 monetary policy meeting, offering a pause rather than a clear easing signal for borrowers. For Australians considering a new or used motorcycle, the decision matters because the cash rate continues to influence the broader cost of credit, including personal loans, secured vehicle loans and dealership finance offers. - read more
Geely Australia has unveiled an enticing End of Financial Year (EOFY) promotion, offering a 0.88% per annum comparison rate finance on its EX5 Extended Range electric SUV and Starray EM-i Super Hybrid PHEV. This limited-time offer is available until June 30, 2026, providing prospective buyers with an opportunity to secure these models under favourable financial terms. - read more
CFMOTO Australia has launched its 'Ride Forward Sale,' offering promotional ride-away pricing across its LAMS-approved 450 series motorcycles. This limited-time campaign is set to run until June 30, 2026, or while stocks last, providing an excellent opportunity for new and returning riders to acquire modern middleweight motorcycles at competitive prices. - read more
Debt Consolidation: Taking advantage of lower interest rates that may be available by the grouping of multiple loans into one, lower interest rate loan.
