We also value your feedback and suggestions — they help us continually improve the Bike Loan Finance Online experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, resources and information.
Whether you're a seasoned rider or a newcomer to the thrilling world of motorcycles, financing your bike can often seem like a daunting task. Motorcycle loans provide a convenient option for turning dream rides into reality without paying the full price upfront. - read more
Owning a motorbike is more than just transportation; it's a lifestyle choice that brings with it a unique sense of freedom and exhilaration. Whether you're weaving through city traffic or enjoying a weekend getaway down the Great Ocean Road, the experiences ahead are limitless. - read more
When contemplating the purchase of a motorcycle in Australia, obtaining a loan might be a necessary step for many. Loan pre-qualification can serve as a valuable tool in this process. Essentially, pre-qualification provides an estimate of how much financing you might be eligible for based on your financial situation. - read more
Whether you're a first-time buyer or a seasoned rider looking for a new addition, owning a motorbike is all about embracing freedom and adventure. There’s nothing quite like the rush of planning your next long ride through Australia’s stunning landscapes. - read more
In 2025, Australia's motorcycle market experienced a slight downturn, with total sales decreasing by 1.3% compared to the previous year. According to the Federal Chamber of Automotive Industries (FCAI), 92,967 motorcycles and off-highway vehicles were sold, reflecting ongoing economic pressures on discretionary spending. - read more
Yamaha Motor Australia concluded 2025 as the nation's leading motorcycle and powersports brand, delivering over 25,500 new units, including four-wheelers, to Australian customers. This achievement marks the second consecutive year Yamaha has secured the top retail position, reflecting a 9% growth in a market that overall declined by 1.3%. - read more
In 2025, Australia's scooter market experienced a notable 3.8% increase in sales, reaching 4,933 units, even as the overall motorcycle market declined by 1.3%. This growth is largely attributed to urban commuters seeking affordable and efficient transportation solutions in densely populated areas. - read more
The Australian motorcycle market experienced a modest decline in 2025, with total sales decreasing by 1.3% compared to the previous year. According to data released by the Federal Chamber of Automotive Industries (FCAI), 92,967 motorcycles and off-highway vehicles were sold throughout the year, down from 94,224 units in 2024. - read more
