We also value your feedback and suggestions — they help us continually improve the Bike Loan Finance Online experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, resources and information.
When contemplating the purchase of a motorcycle in Australia, obtaining a loan might be a necessary step for many. Loan pre-qualification can serve as a valuable tool in this process. Essentially, pre-qualification provides an estimate of how much financing you might be eligible for based on your financial situation. - read more
Stepping into the world of motorcycling is nothing short of exhilarating. The freedom of the open road, the wind rushing past, and the sense of adventure make it an appealing choice for many Australians. - read more
Thinking about hitting Australia's open roads on your dream motorcycle? Getting the right loan is a crucial first step. That's why understanding motorcycle loan pre-qualification is essential for anyone considering financing their next ride. Pre-qualification gives you a clear idea of what you can borrow and sets realistic expectations. - read more
If you've just joined the ranks of motorbike owners, you're in for an unforgettable adventure. Owning a motorbike isn't just about getting from point A to B; it's about the thrill of the ride, the open road, and the freedom that only two wheels can offer. - read more
Latitude Financial, a prominent Australian financial services provider, has been fined $3.96 million by the Australian Communications and Media Authority (ACMA) for violating the nation's spam laws. This penalty comes after the company sent over 2.7 million marketing messages between March 2024 and April 2025 without including accurate contact information or functional unsubscribe options. - read more
Recent data from the Australian Finance Industry Association (AFIA) reveals a remarkable 48% year-on-year increase in electric vehicle (EV) financing as of February 2026. This surge contrasts with a nearly 3% decline in the overall motor finance market, highlighting a growing consumer shift towards electric mobility. - read more
The Australian motorcycle market has shown promising growth in the first quarter of 2026, with total sales rising by 7.4% compared to the same period in 2025. According to data from the Federal Chamber of Automotive Industries (FCAI), 20,624 units were sold between January and March 2026, marking a positive start to the year. - read more
CFMOTO is set to make a significant impact on the Australian adventure motorcycle market with the upcoming release of its MY26 1000MT-X. Scheduled to arrive in late May 2026, this model is priced competitively at $18,990 ride away, positioning it as an attractive option for riders seeking a high-performance adventure bike without the premium price tag. - read more
Debt Consolidation: Taking advantage of lower interest rates that may be available by the grouping of multiple loans into one, lower interest rate loan.
